FAQ

Consultation Policy

The initial consultation is free. The cost of any consultation after the first will be determined and sent in an invoice before the second meeting.

Once the consultation is booked, you will get a email with a link to join a zoom meeting. If you would like to use a different form of communication to do a video call, reply back to the email you will receive after booking the consultation.

Refund Policy

No. As a service based business there is no way to recoup invested time once a project is started. Missed appointments or no call / no show clients aren’t subject to refunds.

Yes. We require half of the total project cost upfront before any work is started. The final payment is due by the agreed upon date.